Yellow Bark Collar Q&A

Will the collar fit a tiny 5-lb dog?

Hello, thanks for asking! Yes! the collar should fit your dog perfectly. The straps that came with the collar can be trimmed or cut down to fit the size of your dog’s neck. It can be adjusted as short as 2 inches. We made a video showing how to properly adjust and trim your collar, as well as to seal it properly to avoid the nylon strap from getting frayed. Everything will be included in the manual you’ll receive once you made your purchase.

Does the collar use vibration or shock?

Hello! The Yellow Collar only uses beep and vibration for training. This device is designed for small, sensitive dogs. Our K9 do not believe that all dogs should use just static shock for training. There are a lot of dogs who came from abusive environment and it is not right to give them more stress by using a shock collar. Our products are based on dog’s sizes, breeds and behavior. If you need help choosing a collar, feel free to contact us and we’d be happy to assist you!

How often should I need to charge my collar?

It actually depends on how often the collar gets activated by your dog. Based on personal use, I only have to charge it once a week. My dog likes to bark to visitors coming over, unusual noises and crying babies. If your dog barks more, twice a week charging should be more than enough. Thank you for asking!

Are the prongs made of plastic or rubber?

The prongs are hard plastic. With round edges and the shortest ever to be used in a bark collar. Since this device is specially designed for toy breed dogs, we made sure that the prongs are safe and do not cause pressure wounds like the typical bark control devices. Thanks for asking!!!!

Do I get any kind of warranty on this product?

Hello! We offer 30-day risk-free money back guarantee and a replacement warranty after the 30-days period. If you need any help or have any more question regarding the product’s warranty, please feel free to send us a message anytime and we’d be happy to assist you!

Where do I actually place this on my dog’s neck? Center? Above the throat? Where?

The bark control device should be placed in the middle of your dog’s neck. The two prongs should sit at either side of your dog’s voice box. The prongs should touch your dog’s skin as well.

Green light is continuously flashing, is this normal? What does it mean?

I’m glad you asked! Blinking Green Light means the collar is on stand-by mode. The reason is because the collar is not sensing any movement from your dog. Once your dog barks, the collar will get activated again and a solid green light should show beside the power button. The collar is programmed this way to save on battery charge. I hope this helps!

Can my dog use this without supervision? Or do I have to be present 100% of the time while using this thing?

Hi! This is an automatic bark collar and activates whenever your dog barks. This will work effectively even without your supervision. We however suggest to guide your dog during the first few days of training. It’s important that your dog understands why the collar beeps and vibrates. The most effective way to instill the program with your dog is to say NO firmly whenever he barks so he can associate the beeps and vibration to your NO’s.

Can I dip the yellow box in the pool? My dog loves to swim!!!

Good Day! The Yellow Collar is water-resistant. It’s fine for use in the shower or rains but not in the pool. A gentle reminder: Please make sure that the USB charging port is sealed of properly to avoid the water getting inside the collar. I hope this helps!

Will I be purchasing rechargeable batteries? I prefer not.

Good question! You don’t need to buy any more batteries with the Yellow Collar. The device itself is rechargeable. The package already came with a USB Charging Cable that you can plug into any USB Outlet for the collar to charge. Charging time is approximately 4 hours and the charge lasts for as long as 1 week depending on how often the collar is being used or activated by your dog. We made this collar rechargeable because of the issues that non-rechargeable bark collars have (e.g. batteries are very hard to find and do not even last long). Please let me know if you need any more help with the product! We’re open 24/7!!! Have a great day!

What to do with S button?

Hello! The S button is used to adjust sensitivity. The sensitivity setting plays an important role in maintaining the collar’s accuracy. It will tell how easily the collar gets activated. Setting the sensitivity level too high will trigger the device to activate unnecessarily and putting it too low may result with the collar not activating at all. Hence, it is very important to set the correct level of sensitivity before putting the collar in your dog. Changing the sensitivity level will not affect the strength of the vibration. Regardless of what level you’re currently in, the intensity of vibrations will still be the same.

What material is this collar made of???

Hi! The collar is made of a durable plastic material that passed several tests for durability and safety. The device itself is plastic including the rounded and safety prongs. The strap is made of nylon fabric. The small charging port covering at the bottom of the collar is made of rubber, it is used to avoid water getting inside the collar.

I need instructions.. where do I get it?

Hi, the manuals are sent through your email. There is also a USB Training Key included in our package and it will direct you to our website where you can access the manuals and other training books. You can also download the manual directly from: ourk9.com – just click the type of collar you have and you can access the manual from there. I really hope this helps.

Does this collar get set off by the actual dog barking? I have 3 dogs and need one that will not get set off if another dog barks

Hello! I’m glad you asked! The collar is programmed to only beep on the first bark then if within 40 seconds your dog lets out another bark, it will beep for the 2nd time. Then collar will beep and vibrate on the third bark if it again occurs within 40 seconds.. and so on. The device will register a total of 5 vibrations if your dog is continuously barking within 40 seconds. The collar will then reset for 1 minute to give your dog a chance to calm himself down.. Then the cycle begins again. If in case your dog barks once and stops after the beep and keeps quiet for more than 40 seconds, the cycle will be reset automatically. Hope this helps

Hello, my dog does more whining than anything. Would this work for whining? Thanks!

Hi, the collar works off air pressure and only works on barking. A whine will not product much air movement between your dog’s throat and the device to get it activated. The yellow collar is designed to only stop excessive barking and cannot be used in other training method. Thank you.

What are the red lights?

Hello! If the collar blinks a constant red light, it means that it needs to be charged. Kindly charge the collar approximately 4 hours or until all the lights are turned off indicating that it’s already fully charged. If you’re getting three red lights beside the S button, it means that the device is set to the highest sensitivity level which is 7. The sensitivity setting tells how easy the collar activates and will not affect the strength of beep or vibration.

I have an american eskimo dog. she has pretty long hair. will this work on her?

Hello! Thank you for asking! Since the collar works off air pressure, it works best with dogs with short hair. You can however trim a small amount of hair on your dog’s neck where the collar goes. There’s no need to shave it off completely, just a little trim will do.. about 1 square inch should be enough. This will ensure that your dog’s hair won’t block the air that will get the collar to activate. We do not require doing this and this is just a suggestion based on testing the collar in different type of dogs. We advise that you do this only if you’d be comfortable doing so.

What are the red lights?

Hello! If the collar blinks a constant red light, it means that it needs to be charged. Kindly charge the collar approximately 4 hours or until all the lights are turned off indicating that it’s already fully charged.
If you’re getting three red lights beside the S button, it means that the device is set to the highest sensitivity level which is 7. The sensitivity setting tells how easy the collar activates and will not affect the strength of beep or vibration.
Please feel free to send us an email if you need further assistance

Do you keep on your dogs 24/7, Even if i'm not at home.

Hello! This collar can be worn for a maximum of 23hours hours per day. However we suggest to check your dog’s neck every 2 to 3 hours during the first few days to observe if your dog’s skin won’t be allergic to the plastic. Though it’s very unlikely to happen, there are dogs that have really sensitive skin and tend to develop rash or pressure wounds from the prongs that’s why we encourage all our customers to always observe and check your dog’s skin every now and then specially during the first few days of training.

White is the difference between the green and yellow version? Just the color? can be used in a dog 3-4 lb?

Hello. They vary in size and function. The Mint is for very small, toy breed dogs and the yellow is for small to medium sized dogs 6-lbs and up. The yellow collar is also made a little less sensitive as it is designed for active dogs. Thank you very much.

I have a 2 pound tea cup Yorkie who won't be quiet. Is this collar too big for him?

Our Maltese puppy is three pounds and carries the collar OK. I was amazed at how well it works. It does not appear to be a burden, and he doesn’t often bark twice. Try it. You can send it back (but you won’t!)

Does this come with a remote control - so I can use this collar when he is outside to prevent him from digging and running after other animals?

Our Maltese puppy is three pounds and carries the collar OK. I was amazed at how well it works. It does not appear to be a burden, and he doesn’t often bark twice. Try it. You can send it back (but you won’t!)

Why are there prongs on the back of the device? Are they hard or soft?

The prongs are hard, they are designed to disrupt the barking pattern… They are designed to go either side of your dog’s windpipe, it also keeps the back of the collar control unit of the dog’s throat allowing for the air actuation trigger to work. Hope that helps… we are launching two new collars in the next two weeks both designed for Toy Breed – Small dogs… Teal and Moonstone… If you do not like the thought of the prongs then you will like the new Moonstone collar, that is Sonic and Vibration with a new type of prong that we have developed. Teal is aimed at Obstinate Barkers… Little Naughty Terriers… Hope that Helps

Will a dog's snoring cause it to activate?

It has operational lights on it… No lights means the collar is asleep, (zero activity normally when your dog is asleep) flashing green light means the collar is on standby (movement, but little activity and snoring will put the collar on standby mode, but not trigger the collar) and green light means the collar is working (Dog is active and alert)… Hope That Helps