Royal Bark Collar Q&A

Hello, my dog does more whining than anything. Would this work for whining? Thanks!

Hi, the collar works off air pressure and only works on barking. A whine will not product much air movement between your dog’s throat and the device to get it activated. The Royal collar is designed to only stop excessive barking and cannot be used in other training method. Thank you.

What are the red lights?

Hello! If the collar blinks a constant red light, it means that it needs to be charged. Kindly charge the collar approximately 4 hours or until all the lights are turned off indicating that it’s already fully charged. If you’re getting three red lights beside the S button, it means that the device is set to the highest sensitivity level which is 7. The sensitivity setting tells how easy the collar activates and will not affect the strength of beep or vibration.

I have an american eskimo dog. She has pretty long hair. Will this work on her?

Hello! Thank you for asking! Since the collar works off air pressure, it works best with dogs with short hair. You can however trim a small amount of hair on your dog’s neck where the collar goes. There’s no need to shave it off completely, just a little trim will do.. about 1 square inch should be enough. This will ensure that your dog’s hair won’t block the air that will get the collar to activate. We do not require doing this and this is just a suggestion based on testing the collar in different type of dogs. We advise that you do this only if you’d be comfortable doing so.

I have an Italian Greyhound with a very skinny neck. Would this work for her?

Absolutely! The collars’ strap can be adjusted to as tiny as 2 inches in diameter. This collar is specially made for extra small dogs. It only uses beep and vibration for training and won’t in anyway cause any pain to your dog.. Please contact us if you need any more help with the product.

Do you keep on your dogs 24/7, Even if i'm not at home.

Hello! This collar can be worn for a maximum of 23hours hours per day. However we suggest to check your dog’s neck every 2 to 3 hours during the first few days to observe if your dog’s skin won’t be allergic to the plastic. Though it’s very unlikely to happen, there are dogs that have really sensitive skin and tend to develop rash or pressure wounds from the prongs that’s why we encourage all our customers to always observe and check your dog’s skin every now and then specially during the first few days of training.

Does the rechargeable bark collar come already charged? How do I know when it is fully charged?

Hello, the collar needs to be charged for approximately 4 hours if you’re using it for the first time. The package will come with a charging cable and you just have to connect it to the device.. the other end will then have to be plugged into a USB outlet like the ones on your computer or mobile phone charger.

I have a 2 pound tea cup Yorkie who won't be quiet. Is this collar too big for him?

Our Maltese puppy is three pounds and carries the collar OK. I was amazed at how well it works. It does not appear to be a burden, and he doesn’t often bark twice. Try it. You can send it back (but you won’t!)

Does this come with a remote control - so I can use this collar when he is outside to prevent him from digging and running after other animals?

No it does not come with a remote. This collar is made exclusively for cutting off excessive barking and should not be used as a training collar in general. We do have a remote-controlled collar.. If you want to know more about the product, please feel free to send us an email.

Is this collar safe for toy breeds?

Absolutely! The new and improved Royal Collar is the smallest dog bark collar in the market and it’s designed mainly for very small, toy breed dogs starting from 4-lbs. It only uses beep and vibration for training and won’t in any way cause pain to your dog. We made this collar because it just isn’t right to put a one-size-fits all bark collar to extra small dogs. Thank you!
Jenna – Our K9 Customer Service Manager

Are the prongs made of plastic or rubber?

The prongs are hard plastic. With round edges and the shortest ever to be used in a bark collar. Since this device is specially designed for toy breed dogs, we made sure that the prongs are safe and do not cause pressure wounds like the typical bark control devices. Thanks for asking!!!!

How long does the battery last?

It actually depends on how often the collar gets activated by your dog. Based on personal use, I only have to charge it once a week. My dog likes to bark to visitors coming over, unusual noises and crying babies. If your dog barks more, twice a week charging should be more than enough.
Jenna – Our K9 Customer Service Manager

Where should be the collar located? Is it above, top or in the middle of my dog’s neck?

The bark control device should be placed in the middle of your dog’s neck. The two prongs should sit at either side of your dog’s voice box. The prongs should touch your dog’s skin as well.

Jenna – Our K9 Customer Service Manager

Green light is continuously flashing, is this normal? What does it mean?

I’m glad you asked! Blinking Green Light means the collar is on stand-by mode. The reason is because the collar is not sensing any movement from your dog. Once your dog barks, the collar will get activated again and a solid green light should show beside the power button. The collar is programmed this way to save on battery charge. I hope this helps!

Can my dog use this without supervision? Or do I have to be present 100% of the time while using this thing?

Hi! This is an automatic bark collar and activates whenever your dog barks. This will work effectively even without your supervision. We however suggest to guide your dog during the first few days of training. It’s important that your dog understands why the collar beeps and vibrates. The most effective way to instill the program with your dog is to say NO firmly whenever he barks so he can associate the beeps and vibration to your NO’s.

I have 2 barking dogs. Will one dog's barking activate the other dog's collar?

You have nothing to worry about. Our K9 Bark Collar is not being activated by barking sound, rather it is activated by air pressure that goes through a small hole whenever your dogs bark. You can visit our website ourk9.com to check the different collars we have for various type of dog breeds. Thank you.

I really wanted to get this for our two dachshunds but i then saw its not suitable. Why??

Hi, the collar works off air pressure and needs to be in place for it to work accurately. A dachshund’s neck is a little long and curvy so the device often slips, causing it to go off unnecessarily or not activate at all. Please feel free to send us an email at help@ourk9.com so we can assist you in choosing the right collar for your dog. Thank you! 🙂

I need instructions.. where do I get it?

Hi, the manuals are sent through your email. There is also a USB Training Key included in our package and it will direct you to our website where you can access the manuals and other training books. You can also download the manual directly from: ourk9.com – just click the type of collar you have and you can access the manual from there. I really hope this helps.

Does this collar get set off by the actual dog barking? I have 3 dogs and need one that will not get set off if another dog barks

Hello! I’m glad you asked! The collar is programmed to only beep on the first bark then if within 40 seconds your dog lets out another bark, it will beep for the 2nd time. Then collar will beep and vibrate on the third bark if it again occurs within 40 seconds.. and so on. The device will register a total of 5 vibrations if your dog is continuously barking within 40 seconds. The collar will then reset for 1 minute to give your dog a chance to calm himself down.. Then the cycle begins again. If in case your dog barks once and stops after the beep and keeps quiet for more than 40 seconds, the cycle will be reset automatically. Hope this helps

Does the collar work if the barking occurs just once every few seconds? My dog has separation anxiety and he will let out just one bark every 2 secs.

Hello! I’m glad you asked! The collar is programmed to only beep on the first bark then if within 40 seconds your dog lets out another bark, it will beep for the 2nd time. Then collar will beep and vibrate on the third bark if it again occurs within 40 seconds.. and so on. The device will register a total of 5 vibrations if your dog is continuously barking within 40 seconds. The collar will then reset for 1 minute to give your dog a chance to calm himself down.. Then the cycle begins again. If in case your dog barks once and stops after the beep and keeps quiet for more than 40 seconds, the cycle will be reset automatically. Hope this helps

What to do with S button?

Hello! The S button is used to adjust sensitivity. The sensitivity setting plays an important role in maintaining the collar’s accuracy. It will tell how easily the collar gets activated. Setting the sensitivity level too high will trigger the device to activate unnecessarily and putting it too low may result with the collar not activating at all. Hence, it is very important to set the correct level of sensitivity before putting the collar in your dog. Changing the sensitivity level will not affect the strength of the vibration. Regardless of what level you’re currently in, the intensity of vibrations will still be the same.

Can my dog swim with the collar on?

The Royal Collar is water-resistant. It’s fine for use in the shower or rains but not in the pool. A gentle reminder: Please make sure that the USB charging port is sealed of properly to avoid the water getting inside the collar. I hope this helps!
Jenna – Our K9 Customer Service Manager

Do I have to purchase rechargeable batteries? Or is it already included in the package?

Good question! You don’t need to buy any more batteries with the Royal Collar. The device itself is rechargeable. The package already came with a USB Charging Cable that you can plug into any USB Outlet for the collar to charge. Charging time is approximately 4 hours and the charge lasts for as long as 1 week depending on how often the collar is being used or activated by your dog. We made this collar rechargeable because of the issues that non-rechargeable bark collars have (e.g. batteries are very hard to find and do not even last long). Please let me know if you need any more help with the product! We’re open 24/7!!! Have a great day!

Jenna – Our K9 Customer Service Manager

Is the collar made of pure plastic or rubber?

Hi! The collar is made of a durable plastic material that passed several tests for durability and safety. The device itself is plastic including the rounded and safety prongs. The strap is made of nylon fabric. The small charging port covering at the bottom of the collar is made of rubber, it is used to avoid water getting inside the collar.

Jenna – Our K9 Customer Service Manager

Is the collar quick release or buckle?

Hi! Yes the collar has quick-release buckle and the strap is adjustable. You can also trim the nylon strap to perfectly fit your dog’s neck. We made a video on how to do this step properly and the link is included in the manual that will be sent to your email address once you made the purchase. Thank you..